I recently had to export a Dash8 Drag Strut out of Canada.
To make a long story short, the customer local forwarder was communicating what they cannot do.
Before the situation escalates, I took over the shipment, coordinating everything with my customer, and with the support of my local forwarder managed to export & ship the Drag Strut to my customer,
What would you do if you encounter this kind of conducting?
Would you allow this 3rd party vendor to damage your reputation?
I chose the obvious option for me.
Customer Support is the backbone of our organizations, and we will always choose it over anything else.
For businesses or individuals, reputation is everything.
It takes time, effort, and consistency to build a strong reputation, and one negative incident can quickly undo all that hard work.
That's why it's essential to take steps to protect your reputation and avoid associating with anyone who could damage it.
If you are working with a service provider, it's important to choose one that has a good reputation and a track record of providing high-quality services.
You should also be careful about the types of partnerships you enter into and avoid working with anyone who has a history of unethical or unprofessional behavior.
Ultimately, it's up to you to protect your reputation and ensure that you are working with trustworthy partners who share your values and goals.
Protecting your company's reputation is critical to its success!!!!
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